SHIPPING
Policy Document — Effective 2026
Shipping &
Delivery
01 / 03
Standard Delivery
Available on all orders. Delivered via tracked courier service to your door.
3 – 7 Business Days
02 / 03
Express Delivery
Need it sooner? Express shipping is available at checkout for most destinations.
1 – 3 Business Days
03 / 03
Free Shipping
Complimentary standard shipping on all qualifying orders over the minimum threshold.
Orders Over £100
04 / 03
International
We ship globally. International orders may be subject to customs duties upon arrival.
7 – 21 Business Days
05 / 03
Order Tracking
A tracking number is emailed to you once your order has been dispatched.
Via Email Notification
Delivery Timeframes
| Destination | Method | Timeframe | Cost |
|---|---|---|---|
| United Kingdom | Standard | 3–5 business days | £3.99 |
| United Kingdom | Express | 1–2 business days | £7.99 |
| United Kingdom | Free (£100+) | 3–5 business days | Free |
| Europe | Standard | 5–10 business days | £9.99 |
| USA / Canada | Standard | 7–14 business days | £12.99 |
| Rest of World | Standard | 10–21 business days | £14.99 |
Common Questions
If your order hasn't arrived within the estimated timeframe, please contact us. We'll investigate with the courier and provide you with an update or arrange a replacement if necessary.
Address changes can only be made before an order is dispatched. Please contact us immediately if you need to update your delivery details. Once dispatched, we are unable to redirect parcels.
International orders may be subject to import duties, taxes, and customs fees levied by your country's customs authority. These charges are the responsibility of the recipient.
Please photograph the packaging and items immediately and contact us within 48 hours of delivery. We will arrange a replacement or full refund as appropriate.